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Rick is one of North America's leading authorities on Sales Development and CRM User Design and Adoption. He has been involved with the sales technology since 1991 as a Company Founder, Senior Executive, Reseller, Board Member, Educator, Consultant and Professional Speaker.
Here is a brief background of his Industry experience.
- 1990-99 Co-founded Archer Enterprise Systems a Sales Automation and CRM Vendor. Sold in 1999
- 1992-96 Facilitated Sales Technology and CRM Workshops for the Canadian Professional Sales Association
www.cpsa.com (28,000 members).
- 1997-01 Served on the Board of Directors of CPSA as the Board's Advisor on Technology and as Vice-Chairman
of the Sales Institute, the governing committee for the Certified Sales Professional (CSP) Designation
- 2000 Founded Full Contact Selling
Presently
- Leads a Sales Productivity and CRM Consultancy Practice based on his Full Contact Selling (FCS) Methodology.
FCS is the only program that fully integrates the three key areas of sales productivity: 1) proven business
processes; 2) development of people skills and 3) the best practice use of CRM and Social Networking
Technologies.
- Facilitates Sales and CRM best practices workshops and webinars for leading Corporations and Associations
including Microsoft Corporation and the Dynamics CRM User Groups.
- Chairman of the Ontario Chapter of the Microsoft Dynamics CRM User Group
- Keynote Speaker and Thought Leader on the subject of Sales Productivity and CRM. Represented by several
leading Professional Speaking Agencies
- Contributed to the book - Sales Gurus Speak Out - with the chapter titled "Power Up Your Sales with
Technology"
Click Here To Contact Rick
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