• Full Contact Selling

    Power up Your Sales thru People, Process and Technology

  • What We do

    We help our customers to improve sales results by implementing proven strategies in these 3 key areas.

    • Sales process design
    • Development of selling skills
    • Leveraging the best practice use of sales related technologies including CRM and social platforms such as LinkedIn, Twitter, and Facebook for Business
  • Featured Workshops

    These workshop can be delivered as full-day or half day workshops or as a conference keynote or breakout session. They can also be offered in an online learning format.

    Sales Process Design Workshops

    Looking to improve or re-engineer your sales process?

    Leveraging the right approach to sales is like having a customized blueprint for success. This in-house or online workshop delivers a unique advantage over traditional sales methodologies by focusing on the three key areas of sales productivity.
    1) proven sales processes for new business development, key account management and PRM - partner relationship management
    2) sales skills development for new and experienced sales professionals
    3) best practice use of sales related technology.
    This workshop includes a set of customized sales process maps and a 90 day implementation success plan.

    Full Contact Selling - Power Up Your Sales with Technology

    Looking for training designed to actually "Improve Sales Results"

    This proven 3 step program is based on the Full Contact Selling Methodology which helps sales teams build powerful business development strategies through the integration of proven business processes, people skills; and the best practice use of sales related technologies. It can be delivered as an in-house or online workshop and customized for B2B, B2C and Channel Sales teams

    Power Up Your Sales with LinkedIn

    Looking to generate a limitless supply of business contacts and referrals!

    In this session we will look at how to fully leverage the power of LinkedIn Social Platform - the “Facebook” for Professionals - to grow your professional network. This workshop will demonstrate how to leverage LinkedIn to
    1) be seen as an “Industry Thought Leader “
    2) grow your business network
    3) create an effective professional profile
    4) receive professional recommendations and referrals
    This workshop includes a set of customized LinkedIn process maps and a 90 success plan.

    Planning for CRM Success

    Looking to plan your next CRM project or upgrade!

    CRM or Customer Relationship Management is the business philosophy that lets you know your customers better, share information more thoroughly, and interact more completely. In business this can only be achieved through the integration of people, business processes, and the use of CRM and related technologies. This non-technical workshop is designed for business professionals to help them plan for successful CRM implementations or upgrades. It can be delivered as an in-house or online workshop and customized for B2B, B2C and Channel Sales focused organizations. For complete details please visit our Planning for CRM Success website.

  • Workshop Leader

    Rick McCutcheon - Certified Sales Professional and CRM MVP

    Dynamics 365 CRM MVP & Certified Sales Professional

    Rick is the creator of the Full Contact Selling methodology. He leads a Sales Process Design and CRM Coaching Practice specializing in B2B, B2C and Channel sales organizations. Rick holds the prestigious designations of Dynamics CRM MVP and CSP - Certified Sales Professional. He is a much sought-after workshop leader drawing on his personal experience of working directly on hundreds of CRM and Sales Force Automation initiatives. As a professional speaker, he has delivered practical yet innovative messages on CRM and Sales Productivity to thousands of business professionals ranging from the SMB Marketplace to Major International Corporations. Rick frequently speaks at corporate events and at these leading industry conferences, CRMUG Summit, ExtremeCRM and CRM Evolution. For more information please go to Rick’s LinkedIn Profile.

  • "What Customers say about Rick"

    These are real testimonials from real people. You can read more testimonials on my LinkedIn Profile.

    Vice President of Sales

    "RIck conducted a training workshop for us. He has a great pedigree in sales processes, CRM and social media. I highly recommend his services. "

    Digital Marketing Manager

    "Having worked with Rick on several different projects over the past couple of years, I can say that he has transformed my thinking of sales processes and how to employ Customer Relationship Management in order to maximize the success and efficiency of any company"

    Executive Business Coach

    "If you need help with CRM; want your team to understand how to get the most out of it; and care about how your people are treated in the process. Stop looking...and hire Rick"

  • Upcoming Keynotes, Workshops and Webinars

    Below is a listing of upcoming webinars and live events. Please contact us below if you are interested in having Rick facilitate at your upcoming meeting, event or conference.

    Rick McCutcheon's Events Page

    Rick is a much sought after professional speaker and workshop leader drawing on his personal experience working directly with hundreds of CRM and Sales Force Automation initiates. Click here to be directed to Rick's Events Page.

  • Connect With Us





    Ph: 905-430-6922